Privacy Policy
With this data protection notice, we inform you about our handling of your personal data and about your rights according to the Swiss Federal Law on Data Protection (DSG) or European Data Protection Law in accordance with regulation (EU) 2016/679 (GDPR), depending on your location from where you are accessing our website. Responsible for data processing is Swiss Biochar Sárl (hereinafter referred to as “we” or “us”).
I. General Information
1. Contact
If you have any questions or suggestions regarding this information, or you wish to contact us about asserting your rights, please send your requests to
Swiss Biochar Sàrl
Route de la Cérèce 5
1092 Belmont-Lausanne
Schweiz
Tel: +41 21 5524 990
E-Mail: info@swiss-biochar.com
2. Legal Basis
The term "personal data" under data protection law refers to all information that relates to an identified or identifiable individual. We process personal data in compliance with the relevant data protection regulations, particularly the GDPR and the Swiss Federal Law on Data Protection. Data processing by us only takes place based on legal permission. We process personal data only with your consent (s. 25 (1) Telecommunications and Telemedia Data Protection Act (TTDSG) or Art. 6 (1) lit. a GDPR), for the performance of a contract to which you are a party, or at your request for the performance of pre-contractual measures (Art. 6 (1) lit. b GDPR), for compliance with a legal obligation (Art. 6 (1) lit. c GDPR) or if the processing is necessary in order to protect our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (Art. 6 (1) lit. f GDPR).
If you apply for a vacant position in our company, we will also process your personal data for the purpose of deciding about the establishment of an employment relationship.
3. Duration of Storage
Unless otherwise stated in the following notes, we only store the data for as long as it is necessary to achieve the purpose of processing or to fulfill our contractual or legal obligations. Such statutory retention requirements may arise particularly from commercial or tax law provisions. From the end of the calendar year in which the data was collected, we will retain such personal data contained in our accounting records for ten years and retain personal data contained in commercial letters and contracts for six years. Additionally, we will retain data in connection with consents requiring proof as well as with complaints and claims for the duration of the statutory limitation periods. We will delete data stored for advertising purposes if you object to processing for this purpose.
4. Categories of Recipients of Data
Regarding the processing of your data, we use processors. Processing operations carried out by such processors include, for example, hosting, sending e-mails, maintenance and support of IT systems, customer and order management, order processing, accounting, and billing, marketing measures or file and data carrier destruction. A processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller. Processors do not use data for their own purposes but perform data processing exclusively for the controller and are contractually obligated to ensure appropriate technical and organizational data protection measures. In addition, we may transfer your personal data to bodies such as postal and delivery services, the company’s bank, tax advisors/auditors or the tax authorities. For the purpose of infection control, data may be transferred to the responsible health department. Further recipients may result from the following information.
5. Processing in the Exercise of Your Rights
If you exercise your rights under Articles 15 to 22 GDPR, we will process the personal data provided for the purpose of implementing these rights by us and to be able to provide evidence thereof. We will process data stored for the purpose of providing information and preparing it only for this purpose and for data protection control purposes and otherwise restrict processing in accordance with Art. 18 GDPR.
These processing operations are based on the legal basis of Art. 6 (1) lit. c GDPR in conjunction with Art. 15 to 22 GDPR.
6. Your Rights
As data subject, you have the right to assert your data subject rights against us. In particular, you have the following rights:
- In accordance with Art. 15 GDPR, you have the right to request information about whether and, if so, to what extend we are processing personal data relating to you or not.
- You have the right to demand that we correct your data in accordance with Art. 16 GDPR
- You have the right to demand that we delete your personal data in accordance with Art. 17 GDPR and Art. 35 GDPR.
- You have the right to have the processing of your personal data restricted in accordance with Art. 18 GDPR.
- You have the right, in accordance with Art. 20 GDPR, to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and to transfer this data to another controller.
- If you have given us separate consent to data processing, you may revoke this consent at any time in accordance with Art. 7 (3) GDPR. Such a revocation does not affect the lawfulness of the processing that was carried out on the basis of the consent until revocation.
- If you believe that the processing concerning your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR ( e. g. https://www.edoeb.admin.ch/edoeb/de/home.html).
7. Right to Object
In accordance with Art. 21 (1) GDPR, you have the right to object to processing based on the legal basis of Art. 6 (1) lit. e or lit. f GDPR on grounds relating to your particular situation. If we process personal data about you for the purpose of direct marketing, you may object to this processing pursuant to Art. 21 (2) and (3) GDPR.
II. Data Processing on our Website
During your use of the website, we collect information that you provide yourself. In addition, during your visit to the website, we automatically collect certain information about your use of the website. In data protection law, the IP address is also generally considered to be personal data. An IP address is assigned to every device connected to the internet by the internet provider so that it can send and receive data.
1. Processing of Server Log Files
During the purely informative use of our website, general information that your browser transmits to our server is initially stored automatically (i.e., not via registration). This includes by default: browser type/version, operating system used, page viewed, the previously visited page (referrer URL), IP address, date and time of server request and HTTP status code. The processing is carried out to protect our legitimate interests and is based on the legal basis of Art. 6 (1) f GDPR. This processing is for the technical management and security of the website. The stored data will be deleted after 3 months unless there is a justified suspicion of unlawful use based on concrete indications and further examination and processing of the information is necessary for this reason. We are not able to identify you as a data subject based on the stored information. Articles 15 to 22 of the GDPR therefore do not apply pursuant to Article 11 (2) of the GDPR, unless you provide additional information that enables us to identify you in order to exercise your rights set out in these articles.
2. Cookies
We use cookies and similar technologies (“cookies”) on our website. Cookies are small sets of data that are stored by your browser when visiting a website. Through this your browser will be identified and can be recognized by webservers. You have full control over the use of cookies through your browser. You can delete the cookies in the security settings of your browser at any time. You can object to the use of cookies through your browser settings in general or for specific cases.
The use of cookies is partly technically necessary for the operation of our website and thus permissible without the consent of the user. In addition, we may use cookies to offer special features and content as well as for the purpose of analysis and marketing purposes. These may also include cookies from third party providers (so-called third-party cookies). We use such technically unnecessary cookies only with your consent pursuant to s. 25 (1) Telecommunications and Telemedia Data Protection Act (TTDSG) and, if applicable, Art. 6 (1) lit. a GDPR. You can find information about the purposes, providers, technologies used, data stored and the storage period of individual cookies in the following list:
Essential
Essential cookies enable basic functions and are required for the website to function properly.
Borlabs Cookie
| Name | Borlabs Cookie |
|---|---|
| Provider | Swiss Biochar, Legal Notice |
| Usage | Stores the visitor's preferences selected in the Borlabs Cookie box. |
| Cookie name | borlabs-cookie |
| Cookie duration | 1 year |
super_session
| Name | super_session |
|---|---|
| Provider | Swiss Biochar |
| Usage | This cookie saves your progress in the contact form. |
| Host(s) | swiss-biochar.com/ |
| Cookie name | super_session |
| Cookie duration | 30 Minutes |
Statistics
Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
Matomo
| Name | Matomo |
|---|---|
| Provider | Swiss Biochar, Novo Carbo |
| Usage | Matomo cookie for website analysis. Generates statistical data about how the visitor uses the website. |
| Privacy Policy | https://www.swiss-biochar.com/privacy-policy/?lang=en |
| Host(s) | carbo-control.com/ |
| Cookie name | _pk_*.* |
| Cookie duration | 12 months |
You can redefine your preferences by clicking this link.
3. Consent Management Tool
This website uses a Consent Management Banner to control cookies. The consent banner allows users of our website to give consent to certain data processing operations or to revoke consent they have given. By confirming the “I accept” button or by saving individual cookie settings you consent to the use of the associated cookies. The legal basis under data protection law is your consent within the meaning of §25 para. 1 TTDSG and Art. 6 (1) lit. a GDPR.
In addition, the banner helps to provide evidence of the declaration of consent. For this purpose, we process information about the declaration of consent and further log data about this declaration. Cookies are also used to collect these data. These cookies are essential within the meaning of §25 para. 2 TTDSG.
The processing of this data is necessary to be able to prove that consent has been given. The legal basis arises from our legal obligation to document your consent (Art. 6 (1) lit. c in conjunction with Art. 7 (1) GDPR).
You can revoke your consent for cookies here: re-choose Cookies neu auswählen
4. Matomo
We use the web analytics service Matomo (formerly Piwik). Matomo is an open-source software for measuring reach. In this process, accesses to our website are recorded and evaluated anonymously without the use of tracking cookies. The IP address is anonymized immediately after collection and before storage. There is no further processing of personal data taking place during the use of Matomo.
Matomo is only used with your consent pursuant to Art. 6 (1) lit. a GDPR. You can find more information about this processing activity and the storage period in the settings of our Consent Management Tool.
III. Data Processing on our Social Media Platforms
We are represented on several social media platforms with a company profile. Through this, we would like to offer further opportunities to obtain information about our company and to interact. Our company has company profiles on the following social media platforms:
When you visit or interact with our profiles on social media platforms, personal data may be processed. The information associated with a social media profile used also regularly constitute as personal data. This also includes messages and statements made using the profile. In addition, certain information is often automatically collected during your visit of social media platforms, which may also be considered as personal data.
1. Visit of a Social Media Page
a. Facebook and Instagram Page
When visiting our Facebook or Instagram page, through which we present our company or individual products from our range, certain information about you is processed. The sole controller of this processing of personal data is Meta Platforms Ireland Limited (Ireland/EU – “Meta”). For more information about the processing of personal data by Meta, please visit https://www.facebook.com/privacy/explanation. Meta offers the possibility to object to certain data processing; information and opt-out options in this regard can be found at https://www.facebook.com/settings?tab=ads.
For our Facebook and Instagram page Meta provides us with anonymized statistics and insights through which we gain insights about the types of actions people take on our page (so-called Page Insights). These page insights are created based on certain information about people who have visited our page. This processing of personal data is carried out by Meta and us as joint controllers. The processing serves out legitimate interest to evaluate the types of actions taken on our company page and to improve our company page based on these findings. The legal basis for this processing is Art. 6 (1) lit. f GDPR. We have entered into a joint controller agreement with Meta, which specifies the distribution of data protection obligations between us and Meta. Details about the processing of personal data in the context of Page Insights and the joint controller agreement can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data. Regarding this data processing you also have the option of asserting your data subject rights (see “Your Rights”) against Meta. Further information on this can be found in Meta’s privacy policy at https://www.facebook.com/privacy/explanation.
Please note that according to the Meta privacy policy, personal data may also be processed by Meta in the U.S. or other third countries. Meta transfers personal data only to countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 of the GDPR or based on appropriate safeguards pursuant to Art. 46 of the GDPR.
b. LinkedIn Company Page
LinkedIn Ireland Unlimited Company (Ireland/EU – “LinkedIn”) is the sole responsible party for the processing of personal data when you visit our LinkedIn page. You can obtain further information about the processing of personal data by LinkedIn at https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.
When you visit, follow, or engage with our LinkedIn company page, LinkedIn processes personal data to provide us with anonymized statistics and insights. This provides us with insights about the types of actions people take on our site (so-called Page Insights). For this purpose, LinkedIn processes in particular information that you already provided to LinkedIn in your profile, such as information on function, country, industry, seniority, company size and employment status. In addition, LinkedIn will process information about how you are interacting with our LinkedIn company page, e.g., whether you are a follower of our LinkedIn company page. With Page Insights, LinkedIn does not provide us with any personal data about you. We only have access to the summarized Page Insights. It is also not possible to draw conclusions about individual members from the information of the Page Insights. This processing of personal data in the context of Page Insights is carried out by LinkedIn and us as joint controllers. The processing serves out legitimate interest to evaluate the types of actions taken on our LinkedIn company page and to improve our company page based on these findings. The legal basis for this processing is Art. 6 (1) f GDPR. We have entered into a joint controller agreement with LinkedIn, which specifies the distribution of data protection obligations between us and LinkedIn. This agreement is available at: https://legal.linkedin.com/pages-joint-controller-addendum. Thereafter, the following applies:
- LinkedIn and we have agreed that LinkedIn is responsible for enabling you to exercise your rights under the GDPR. You can contact LinkedIn about this online via the following: https://www.linkedin.com/help/linkedin/ask/PPQ?lang=de or reach LinkedIn via the contact details in the privacy policy. You can contact the Data Protection Officer at LinkedIn Ireland via the following link https://www.linkedin.com/help/linkedin/ask/TSO-DPO. You may also contact us at our contact details provided regarding the exercise of your rights in connection with the processing of personal data in the context of Page Insights. In this case we will forward your request to LinkedIn.
- LinkedIn and we have agreed that the Irish Data Protection Commission is the lead supervisory authority overseeing processing for Page Insights. You always have the right to lodge a complaint with the Irish Data Protection Commission (see at dataprotection.ie) or any other supervisory authority.
Please note that according to the LinkedIn privacy policy, personal data may also be processed by LinkedIn in the U.S. or other third countries. LinkedIn transfers personal data only to countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 of the GDPR or based on appropriate safeguards pursuant to Art. 46 of the GDPR.
c. Twitter
For the processing of personal data when visiting our Twitter profile, Twitter Inc. (USA) is the sole responsible party. Further information about the processing of personal data by Twitter Inc. can be found at https://twitter.com/de/privacy.
2. Comments and Direct Messages
We also process information that you have provided to us via our company page on the respective social media platform. Such information may be the username used, contact details or a message to us. These processing operations are carried out by us as the sole data controller. We process this data based on our legitimate interest to get in contact with requesting persons. The legal basis for data processing is Art. 6 (1) lit. f GDPR. Further data processing may take place if you have consented (Art. 6 (1) lit. a GDPR) or if this is necessary for the fulfillment of a legal obligation (Art. 6 (1) lit. c GDPR).
I. Further Data Processing
1. Contact by E-Mail or Contact Form
If you send a message to us via the contact form or the e-mail provided, we will process the transmitted data for the purpose of responding to your inquiry. We process this data based on our legitimate interest in contacting inquiring persons. The legal basis for the data processing is Art. 6 (1) lit. f GDPR.
2. Customer and Prospect Data
If you contact our company as a customer or interested party, we process your data to the extent necessary to establish or implement the contractual relationship. This regularly includes the processing of the provided personal master data, contract data and payment data as well as contact and communication data of our contact persons at commercial customers and business partners. The legal basis for this processing is Art. 6 (1) lit. f GDPR. We also process customer and prospect data for evaluation and marketing purposes. This processing is carried out on the legal basis of Art. 6 (1) lit. f GDPR and serves our interest to further develop our offerings and to inform you specifically about our offers. Further data processing may take place if you have consented (Art. 6 (1) lit. a GDPR) or if this is necessary for the fulfillment of a legal obligation (Art. 6 (1) lit. c GDPR).
3. Offline-Orders
If you order a product by telephone, we process personal data exclusively for the purpose of processing the contract or to provide you with the ordered product. Within the framework of the ordering process, we only process the data that you yourself have provided. In order to be able to deliver the ordered products to you, we transmit your data required for the delivery to one of our shipping service providers as specified in the order. The legal basis for the processing is in each case Art. 6 (1) lit. b GDPR. All data collected by us by telephone are necessary for processing your order. Failure to provide it will result in us not being able to process your order. The provision of further data is voluntary.
4. Use of the E-Mail Address for Marketing Purposes
We may use the e-mail address you provided during registration to inform you about our own similar products and services offered by us. The legal basis is Art. 6 (1) lit. f GDPR in conjunction with s. 7 (3) UWG (Law Against Unfair Competition). You can object to this at any time without incurring any costs other than the transmission costs according to the prime rates. To do so, you can unsubscribe by clicking on the unsubscribe link contained in each mailing or by sending an e-mail to info@swiss-biochar.com .
5. Applications
If you apply to our company, we process your application data exclusively for purposes related to your interest in current or future employment with us and the processing of your application. Your application will only be processed and noted by the relevant contacts at our company. All Employees entrusted with data processing are obliged to maintain confidentiality of your data. If we are unable to offer you employment, we will retain the information you provide for up to six months after any rejection for the purpose of responding to questions related to your application and rejection. This does not apply if legal provisions prevent deletion, if further storage is necessary for the purpose of evidence or if you have expressly consented to longer storage. The legal basis for collecting and processing your personal data in the application process is Art. 6 (1) lit. b GDPR or Art. 328 b The Swiss Code of Obligations (OR) in conjunction with Art. 13 (2) lit. a Swiss Federal Law on Data Protection. If we retain your applicant data for longer than six months and you have expressly consented to this, we would like to point out that this consent can be freely revoked at any time in accordance with Art. 7 (3) GDPR. Such revocation shall not affect the lawfulness of the processing that was carried out on the basis of the consent until the revocation.